Cancellation policy

Subscription & Cancellation Policy

Last updated: June 23, 2026

This Subscription Policy applies to subscription purchases made through Trini Trim. It explains how our recurring subscription purchases work, how you are billed, how subscription orders are shipped, and how you can manage, change, skip, reschedule, or cancel your subscription.

This Subscription Policy should be read together with our Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy. If there is any conflict between this Subscription Policy and another policy with respect to subscription cancellation, recurring billing, or subscription management, this Subscription Policy will apply to that specific issue.

1. Subscription Purchases

When you purchase a subscription, you agree to receive repeat deliveries of the selected product or products according to the subscription frequency shown at checkout.

At this time, Trini Trim subscriptions renew every thirty (30) days unless cancelled.

By choosing a subscription, you authorize Trini Trim and our payment and subscription service providers to store your payment method securely and automatically charge you for each recurring subscription order, including the product price, applicable taxes, and any applicable shipping charges, unless your subscription is cancelled before the next order is processed.

After placing a subscription order, you will receive an electronic confirmation of your subscription terms.

2. Products Available by Subscription

Subscriptions may be available for individual Trini Trim products and for selected product bundles, including the Metabolic & Appetite Control bundle.

Where available, customers may also add eligible products to a subscription order or modify eligible subscription products through the customer portal.

Product availability, bundle availability, subscription options, discounts, and subscription eligibility may vary and are subject to change.

3. Subscription Pricing and Discounts

Products offered through subscription may include a discount compared to the regular one-time purchase price. This means the same product may be offered at a higher price when purchased as a one-time purchase.

Where applicable, the product page, cart, or checkout will indicate whether the displayed price is a subscription price or a one-time purchase price.

If a product page includes a purchase option toggle, you may choose between a subscription purchase and a one-time purchase before completing your order. The price may update depending on the option selected.

Subscription discounts are offered to provide additional value to customers who choose recurring deliveries.

4. Billing and Recurring Charges

If you purchase a subscription, your payment method will be charged automatically according to the subscription frequency shown at checkout.

Unless otherwise stated, recurring subscription orders are billed every thirty (30) days.

The product will be shipped to the shipping address on file at the time the recurring order is processed. You are responsible for keeping your shipping address, billing information, payment method, product selection, and subscription details accurate and up to date before each recurring charge.

If your payment fails, we or our payment and subscription service providers may retry the charge. Continued payment failure may result in the delay, suspension, or cancellation of your subscription.

5. Shipping for Subscription Orders

Trini Trim currently ships within the United States only. We do not offer international shipping at this time.

Subscription orders are subject to our Shipping Policy. Processing times, delivery estimates, carrier delays, tracking, lost packages, damaged packages, and address accuracy are governed by our Shipping Policy.

At this time, subscription orders with a subtotal of $60.00 or more are eligible for free standard shipping within the United States, unless otherwise stated at checkout. Subscription orders below this amount may be subject to the shipping rates displayed at checkout.

For one-time purchases, free standard shipping may apply under the shipping rules displayed at checkout. At this time, one-time purchase orders are eligible for free standard shipping when the order subtotal is $85.00 or more, unless otherwise stated at checkout.

Shipping promotions, rates, thresholds, and eligibility rules may change from time to time. The applicable shipping rate or free shipping eligibility will be displayed at checkout before you complete your purchase.

6. Managing Your Subscription

You may manage your subscription through the subscription management link provided in your order confirmation emails, customer account, or customer portal, where available.

Depending on the options available in your customer portal, you may be able to:

  • update your shipping address;
  • reschedule upcoming regular orders;
  • edit product quantities;
  • change eligible product variants;
  • swap eligible subscription products;
  • skip your next order;
  • edit your subscription frequency, where multiple subscription plans are available for the product;
  • view your upcoming subscription orders;
  • cancel your subscription.

If you are unable to manage your subscription through the customer portal, please contact us at heytrinitrim@gmail.com.

7. Cancellation Policy

You may cancel your subscription at any time after placing your first subscription order.

Cancelling your subscription stops future recurring charges. It does not automatically cancel, refund, or reverse the initial order or any order that has already been processed, fulfilled, or shipped before the cancellation became effective.

To avoid being charged for your next scheduled subscription order, cancellation must be completed at least twenty-four (24) hours before your next scheduled order is processed.

If a subscription order has already been processed, fulfilled, or shipped, it will be handled under our Return & Refund Policy and Shipping Policy.

8. Skipping or Rescheduling an Order

Where available through the customer portal, you may skip your next order or reschedule an upcoming regular order.

Skipping or rescheduling affects future scheduled orders only. It does not cancel, refund, or reverse any order that has already been processed, fulfilled, or shipped.

If you skip or reschedule an order, your next order date may be adjusted according to the option selected in the customer portal.

9. Changes to Subscription Products, Address, or Payment Method

You are responsible for updating your subscription details before the next recurring order is processed.

This includes updates to:

  • shipping address;
  • billing information;
  • payment method;
  • product selection;
  • product variant;
  • quantity;
  • subscription frequency, where available;
  • next order date, where available.

We cannot guarantee that changes can be applied to an order once processing has begun.

10. Subscription Price Changes

Subscription pricing may change from time to time.

If we increase the recurring price of an active subscription, we will make reasonable efforts to notify you by email at least seven (7) days before the new price takes effect.

If you do not agree to the new price, you may cancel your subscription before the effective date of the change. If you do not cancel your subscription before the effective date, your subscription may continue at the updated price.

Promotional pricing, subscription discounts, and free shipping offers may be subject to specific terms and may change or expire as described at checkout, in the offer, or in related communications.

11. Returns and Refunds for Subscription Orders

Cancelling a subscription does not automatically create a refund for any previous, initial, already processed, fulfilled, or shipped subscription order.

Returns, refunds, replacements, damaged items, defective items, incorrect items, missing items, and carrier-related issues are governed by our Return & Refund Policy.

Because our products are ingestible dietary supplements, returns and refunds are limited. In general, opened, used, or unsealed products are not eligible for standard change-of-mind returns.

If your subscription order arrives damaged, defective, incorrect, incomplete, or with an obvious packaging issue, you must contact us within forty-eight (48) hours of delivery and provide the supporting information requested under our Return & Refund Policy.

12. Multiple Subscriptions

If you have more than one active subscription, each subscription or subscription item may need to be managed separately.

Cancelling, skipping, rescheduling, swapping, or changing one subscription may not automatically cancel, skip, reschedule, swap, or change another subscription.

Please review your customer portal carefully or contact us if you need assistance managing multiple subscriptions.

13. Personal Information and Payment Data

Personal information provided in connection with a subscription is collected, used, disclosed, and processed in accordance with our Privacy Policy.

Your payment information is processed by our payment and subscription service providers. We use this information to process recurring payments, manage subscription orders, arrange fulfillment, provide customer support, and send subscription-related service communications.

14. Confirmation and Consent

By purchasing a subscription, you expressly agree to the subscription terms displayed at checkout, including the recurring billing amount, billing frequency, selected product or products, shipping terms, and cancellation terms.

We may retain records of your subscription consent, including the date and time of purchase, the subscription terms presented at checkout, and related confirmation records, as required for business, compliance, fraud prevention, and legal purposes.

15. Contact Us

If you have questions about your subscription or need help managing or cancelling it, please contact us at:

Trini Trim
Email: heytrinitrim@gmail.com
Mailing Address: 2423 SW 147th Ave #2228, Miami, FL 33185, United States