Shipping Policy

Last updated: June 26, 2026

At Trini Trim, we currently ship orders within the United States only.

1. Order Processing

Orders are typically processed within 1–3 business days after they are placed, excluding weekends and holidays.

Please note that processing times are estimates only and may be extended during holidays, promotional periods, high-volume periods, severe weather, carrier-related delays, or other events outside our reasonable control.

Once an order has entered processing, we cannot guarantee that changes, cancellations, or address updates will be possible.

2. Shipping Destinations

We currently ship to addresses within the United States only.

At this time, we do not offer international shipping.

3. Shipping Rates and Delivery Times

Available shipping methods, shipping rates, and estimated delivery times are displayed at checkout.

Delivery timeframes are estimates only and are not guaranteed.

Once an order has been handed over to the carrier, delivery timing is outside of our direct control.

4. Free Shipping Offers

At this time, one-time purchase orders with a subtotal of $85.00 or more are eligible for free standard shipping within the United States, unless otherwise stated at checkout.

At this time, subscription orders with a subtotal of $60.00 or more are eligible for free standard shipping within the United States, unless otherwise stated at checkout.

Orders below the applicable free shipping threshold may be subject to the shipping rates displayed at checkout.

Shipping promotions, thresholds, rates, and eligibility rules may change from time to time. The applicable shipping rate or free shipping eligibility will be displayed at checkout before you complete your purchase.

5. Address Accuracy

Please make sure your shipping address is complete and accurate before placing your order.

Trini Trim is not responsible for delays, failed deliveries, returned packages, or losses caused by incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping address after placing your order, please contact us as soon as possible at heytrinitrim@gmail.com.

We cannot guarantee that changes will be possible once the order has entered processing.

6. Shipment Confirmation and Tracking

If tracking is available for your order, you will receive shipment confirmation and tracking details once your package has been dispatched.

Tracking updates may be delayed by the carrier and may not always reflect real-time package movement.

7. Packages Marked as Delivered

If a package is marked as delivered by the carrier, we may treat that carrier confirmation as proof of delivery.

If your tracking shows that your package was delivered but you did not receive it, please first contact the carrier directly and check with household members, neighbors, building management, mailroom staff, or the delivery location.

If you still need assistance, please contact us at heytrinitrim@gmail.com.

For packages that appear to have been stolen after delivery, we may request additional documentation, such as a carrier inquiry, local police report, or other supporting information, before offering any discretionary resolution.

8. Lost, Damaged, or Missing Packages

If your package is lost, damaged in transit, or not delivered, please contact us as soon as possible.

Where appropriate, we may request supporting information, including photos of the package, shipping label, packaging materials, and product received.

Please keep the original package, shipping label, packaging materials, and all contents until the issue has been reviewed.

For carrier-related damage claims, you may be required to cooperate with the carrier’s inspection process. This may include bringing the package, packaging materials, and all contents to a local USPS office within the required inspection timeframe.

If tracking shows no movement for 10 calendar days from the shipment date, excluding Sundays and holidays, we may review the order and, at our discretion, offer a replacement shipment, store credit, or refund.

If tracking shows movement or carrier scans, the package may still be in transit. We may need to wait for a carrier inquiry or claim outcome before offering a replacement, store credit, or refund.

If the carrier confirms loss, damage, or non-delivery, we may, at our discretion, offer a replacement, store credit, or refund in accordance with our Return & Refund Policy.

9. Carrier Delays and Events Outside Our Control

We are not responsible for shipping delays caused by carriers, weather conditions, service interruptions, inaccurate addresses, high-volume periods, or other events outside our reasonable control.

Delivery estimates are not guaranteed.

10. Questions

If you have any shipping-related questions, please contact us at:

Trini Trim
Customer Support Email: heytrinitrim@gmail.com
Mailing Address:
2423 SW 147th Ave #2228
Miami, FL 33185
United States